Lindsey P. Dunn - President/CEO

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Lindsey P. Dunn is an experienced Advanced Practice Registered Nurse with more than eight years of nursing experience spanning primary care, post-acute and long-term care, hospice, surgical services, vascular care, and cardiovascular anesthesia. Throughout her career, Lindsey has remained committed to providing compassionate, high-quality care while building meaningful relationships with patients, families, caregivers, and healthcare professionals.

Lindsey earned her Associate of Science in Nursing from Baptist Health College Little Rock in 2015, followed by a Bachelor of Science in Nursing from the University of Arkansas at Little Rock in 2019. She went on to earn her Master of Science in Nursing from Walden University in 2021, graduating with a 3.8 GPA and advancing her career as an APRN.

As an APRN, Lindsey has provided primary and post-acute care to patients in long-term care, rehabilitation, and home-based settings. Her responsibilities have included comprehensive patient assessment and management, reviewing laboratory results, maintaining accurate medical records, managing medications, coordinating specialist referrals, and collaborating with nursing facilities, home health agencies, physicians, and other members of the healthcare team.

Before transitioning into advanced practice, Lindsey developed a broad clinical foundation as a registered nurse. Her experience includes working as an anesthesia assistant for an open-heart surgical team, circulating in the operating room, providing care in the post-anesthesia care unit, and assisting a vascular surgeon with both inpatient and outpatient procedures. These experiences provided Lindsey with a strong understanding of complex medical conditions, surgical care, patient safety, and interdisciplinary collaboration.

Lindsey has also worked extensively with adult and geriatric populations, including patients requiring rehabilitation, long-term care, memory care, and hospice services. She values patient and family education and believes that effective healthcare includes helping patients and their families understand their conditions, treatment options, and ongoing care needs.

In addition to her clinical responsibilities, Lindsey has served as a Basic Life Support (BLS) CPR Instructor through the American Heart Association since 2015, allowing her to share her knowledge and clinical expertise with both healthcare professionals and members of the community.

Lindsey brings together advanced clinical training, diverse hands-on nursing experience, and a genuine commitment to patient-centered care. Her goal is to be a trusted healthcare provider and advocate for every patient she serves, delivering care that is knowledgeable, compassionate, and individualized.

With more than four decades of experience in healthcare, Anita Cloud brings a wealth of clinical knowledge, operational experience, and genuine compassion for patients to CARE Physician House Calls.

Anita began her healthcare career in 1981 at Baptist Medical Center, where she spent four years developing a strong foundation in patient care and clinical practice. She continued her career at St. Vincent’s Hospital, gaining six years of valuable experience in a hospital setting.

In 1990, Anita moved to Missouri, where she spent five years working in both a wound clinic and a heart clinic. These experiences strengthened her ability to care for patients with complex medical needs and reinforced her commitment to individualized, compassionate care.

Anita later joined Saline Memorial Hospital, where she spent approximately ten years. During that time, she had the privilege of serving as Dr. Quaid’s personal nurse, a position that reflected the trust placed in her clinical judgment, professionalism, and dedication to personalized patient care.

She continued her career working with OB/GYN Dr. Baka, formerly associated with Saline Memorial Hospital, where she spent another six years gaining additional experience in women's healthcare and patient-centered medicine.

In 2024, Anita brought her extensive healthcare experience to CARE Physician House Calls, joining the team as Clinic Operations Manager.

Today, Anita is an integral part of CARE’s mission to make high-quality healthcare more accessible and personal. Her decades of hands-on experience allow her to understand not only the clinical needs of patients, but also the importance of communication, compassion, coordination, and trust.

At CARE, Anita brings experience and heart to everything she does—helping ensure that every patient receives the thoughtful, personalized care they deserve, right where they call home.

Angela Merrell provides specialized medical billing support focused on physician house-call services, insurance claims management, and payment follow-up. She works closely with providers to help ensure services are billed accurately, denied claims are addressed promptly, and insurance documentation is properly reviewed and managed.

Her responsibilities include managing physician house-call billing, reviewing Explanation of Benefits (EOBs), identifying and working appeals for denied claims, and monitoring payments to ensure outstanding balances are followed through to resolution. By carefully tracking claims from submission through payment or appeal, Angela helps providers maintain organized and accurate billing records while maximizing reimbursement.

Angela also provides a detailed weekly billing report outlining what has been billed, which claims have been denied or require additional attention, and the dates payments were received. This consistent reporting gives providers clear visibility into their billing activity and helps identify issues that may impact cash flow or reimbursement.

With a strong background in investigation, documentation, organization, and case management, Angela brings a detail-oriented and thorough approach to medical billing. Her ability to analyze records, communicate effectively, follow complex processes, and stay organized makes her a valuable resource for physicians seeking reliable support with their billing and insurance-related needs.

Tracy Brown brings 35 years of experience in medical billing and physician house-call billing, providing extensive expertise in managing the billing process from submission through payment and resolution.

Throughout her career, Tracy has specialized in physician house-call billing, including reviewing claims, identifying denied bills, handling billing appeals, and carefully analyzing Explanation of Benefits (EOBs) to ensure payments and denials are accurately tracked and addressed.

Tracy is also responsible for preparing a weekly billing report that provides a clear overview of what has been billed, which claims have been denied, and the dates payments were received. Her detailed approach helps maintain accurate records, identify outstanding claims, and ensure denied or unpaid services receive the appropriate follow-up.

With decades of hands-on experience, Tracy is known for her attention to detail, knowledge of the billing process, persistence with appeals, and commitment to accurate and timely reimbursement. Her extensive experience allows her to effectively navigate billing challenges and provide reliable reporting and oversight of the revenue cycle.

Melody Anderson is an experienced administrative professional whose career has been built around service, organization, accuracy, and helping people navigate the systems and processes that affect their everyday lives.

With professional experience spanning local government, corporate environments, professional offices, and public-facing organizations, Melody brings a practical understanding of what it takes to keep an organization running efficiently while ensuring the people it serves feel welcomed, informed, and supported.

Currently serving as a Deputy Assessor with the Garland County Assessor’s Office, Melody works directly with residents to assist with property assessments, homestead documentation, real estate forms, and other assessment-related processes. Her role requires careful attention to detail, an understanding of documentation and compliance requirements, and the ability to clearly explain procedures and deadlines to members of the public.

Throughout her career, Melody has developed extensive experience in administrative operations, customer service, records and information management, scheduling, database maintenance, document preparation, financial transactions, inventory management, and office coordination. She has worked in environments where accuracy, confidentiality, professionalism, and responsiveness are essential.

Her previous experience includes serving as a receptionist with Lane, Muse, Arman & Pullen, where she managed reception operations, calls, appointments, calendars, payments, financial logs, and client records. She also worked with Grapette International in customer service and inventory, maintaining records and databases, assisting customers, monitoring inventory, and supporting administrative operations.

Melody’s career also includes public-facing and event operations experience with Visit Hot Springs, as well as earlier positions in retail and hospitality. These diverse roles have strengthened her ability to communicate with people from different backgrounds, solve problems calmly, manage competing responsibilities, and provide dependable service in fast-paced environments.

At the heart of Melody’s professional approach is a commitment to helping people. Whether she is assisting a resident with important documentation, coordinating an office process, maintaining accurate records, or answering a question for someone who needs guidance, she approaches her work with patience, precision, and respect.

She brings to every organization not only administrative experience, but also the understanding that good service begins with listening, communicating clearly, and treating every person with professionalism and care.